Train your chatbot with the information your business already has.
Add your website, individual pages, documents, FAQs, YouTube videos, products, and services. Your chatbot uses that content when it answers customer questions.
Your chatbot answers from the content you add.
You decide what information is available to each chatbot. This keeps answers focused on your business instead of pulling from unrelated information.
Add different content types
Use full websites, specific pages, uploaded documents, videos, FAQs, and business listings.
Control each chatbot
Choose which content each chatbot can use when you run chatbots for different sites or teams.
Update information
Add, remove, or refresh content whenever prices, services, policies, or products change.
Add content and make it available to your chatbot.
Choose a source
Enter a website or page, upload a document, or add another supported source.
Review the content
Confirm the information is current and belongs in the chatbot knowledge base.
Assign it to a chatbot
Choose which chatbot can use the source when answering questions.
Check the answers
Test common customer questions and update the content when needed.