Knowledge sources
Add websites, pages, documents, and other business content to a chatbot.
Practical guides for building a chatbot that recognizes customer questions and answers from the right business knowledge.
Create customer questions, improve recognition, control answers and sources, and review anything the chatbot did not recognize.
Follow the complete workflow from the first customer question through testing and ongoing review.
Add websites, pages, documents, and other business content to a chatbot.
Configure the chatbot, assign knowledge, and prepare it for your website.
Diagnose answer quality, source matching, and common setup questions.