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Practical guides for building a chatbot that recognizes customer questions and answers from the right business knowledge.

Featured guideTrain your chatbot
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Learn how Training works

Create customer questions, improve recognition, control answers and sources, and review anything the chatbot did not recognize.

Training · 1 guide

Train and improve your chatbot

Follow the complete workflow from the first customer question through testing and ongoing review.

Growing library

More documentation is on the way

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Knowledge sources

Add websites, pages, documents, and other business content to a chatbot.

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Chatbot setup

Configure the chatbot, assign knowledge, and prepare it for your website.

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Troubleshooting

Diagnose answer quality, source matching, and common setup questions.